Frequently Questions Asked
Q&A
Q: What is Thirteen Vision Studio, and what products do you offer?
A: Thirteen Vision Studio is a creative brand dedicated to helping individuals organize their lives, businesses, and creative projects through meticulously designed digital planners, stickers, and notebooks. Our flagship product is an all-in-one digital planner that includes 15 bundled planners, customizable templates, and creative boards, perfect for anyone looking to bring order to their daily life with style.
Q: What makes your digital planners unique?
A: Our digital planners stand out for their attention to detail and versatility. With over 400 customizable and duplicatable pages, our planners offer a seamless way to manage various aspects of life, from business to personal goals. Available in three distinct color themes—orange, white, and brown—our planners are designed to cater to different aesthetics while providing all the tools needed for effective organization.
Q: How do I use your digital planners?
A: Our digital planners are compatible with popular note-taking apps such as GoodNotes, Notability, and OneNote. After purchasing, you can download the planner and start using it right away on your tablet or iPad with a stylus or your preferred device. The planners are designed to be intuitive, allowing you to easily navigate through sections, customize pages, and use the included templates to meet your specific needs.
Q: Do you offer refunds on your digital planners?
A: Due to the nature of digital products, all sales of our digital planners are final and non-refundable. Once a digital product is downloaded, it cannot be returned or exchanged. We recommend reviewing all product descriptions and previews carefully before making a purchase to ensure it meets your needs.
Q: Can I customize the digital planner after purchasing it?
A: Absolutely! One of the key features of our digital planners is their customizability. You can duplicate, rearrange, and personalize pages to fit your unique workflow. Whether you’re a student, a professional, or a creative, our planners are designed to adapt to your specific requirements.
Q: Which apps are compatible with your digital planners?
A: Our digital planners are compatible with a variety of note-taking apps that support PDF annotation, including GoodNotes, Notability, Noteshelf, and OneNote. These apps allow you to easily write, draw, and navigate through the planner on your tablet or iPad, making it a versatile tool for organization.
Q: Can I use your digital planners on any device?
A: Yes, our digital planners can be used on any device that supports PDF files and has a compatible note-taking app installed. While they work best on tablets with a stylus for writing, you can also use them on your smartphone, desktop, or laptop. Just ensure that you have a PDF annotation app that you’re comfortable with.
Q: How do I transfer the digital planner to my device after purchase?
A: After purchasing, you'll receive a download link via email. Simply download the planner file to your device, then open it in your preferred note-taking app like GoodNotes or Notability. From there, you can start customizing and using your planner immediately. If you encounter any issues during the download or setup process, our support team is available to assist you.
Q: How do I get in touch if I have more questions?
A: We’re here to help! If you have any additional questions or need assistance, feel free to contact us through our website's contact form or via email at contact@thirteenvisionstudio.com. We aim to respond to all inquiries within 24-48 hours.